By Jill Hayward
The Evacuee Registration & Assistance (ERA) tool website was released in April 2020 to improve the registration and delivery of local Emergency Support Services (ESS). The tool allows an evacuee to self-register, responders to enter registration and referrals digitally, and suppliers to submit invoices and receipts online through any web browser.
There isn’t any download or special software required to use the online ERA tool. The easy to use ERA landing page on any electronic device with an internet connection (required) is designed for the following user groups:
• Evacuees — can self–register online if instructed to do so by their First Nation or Local Government
• Responders — First Nation or Local Government representatives that can log into the ERA tool to deliver ESS
• Suppliers — all suppliers with existing supplier agreements with their First Nation or Local Government
• Government staff — who perform administrative tasks, including initial onboarding setup and task number management
In April of 2020 the Evacuee Registration & Assistance (ERA) tool became a new online platform for ESS.
ERA is designed to increase the efficiency and speed of service delivery for evacuees throughout the province.
Now evacuees can pre-register online in the event of evacuation order or alert being issued in their community.
However, there will still be a way for people who are unable to go online to attend a designated reception center in person to register.
Barriere ESS is not yet able to link with the ERA online registration, but area ESS volunteers are currently working towards that end.
Thanks to the support of the Thompson Nicola Regional District, Barriere will be receiving two laptops and a printer to enable the local ESS group to start training on the new ERA program.
On Monday, Aug. 24, four ESS Volunteers from the Barriere area attended a showcase and walk through in Kamloops of a new reception center setup which is also using the new ERA process. The setup specifically showcased a COVID-19 safe environment for volunteers, evacuees and all involved.
The four attendees from Barriere Emergency Social Services were Debbie Rainer, Leslie Stirling, Carol Patton, and Wanda Nystoruk.
For more information about the Evacuee Registration & Assistance (ERA) go to: https://www2.gov.bc.ca/gov/content/safety/emergency-preparedness-response-recovery/local-emergency-programs/ess/ess-modernization/about-era-tool
For more information about ESS go to: https://www2.gov.bc.ca/gov/content/safety/emergency-preparedness-response-recovery/local-emergency-programs/ess