IHA apologizes for error faxing medical records

IHA say they felt the risk was low due to the fact the business immediately noticed the errant faxes and returned them directly to IHA

Lab test results from a number of patients were faxed in error to a business in Barriere in January instead of to a doctor’s office.

An Interior Health (IHA) spokesman said last week that an error in punching in the fax number caused the documents to arrive where they didn’t belong.  Fortunately, the business quickly returned the documents to IHA.

IHA say they take incidents such as this very seriously, and apologized to those affected by the mistake.  The spokesman noted that the information in the errant faxes included names, birth dates, CareCard numbers, etc.

In total, approximately 18 patients had their medical information faxed in error, but all were immediately notified by IHA as to the breach in privacy.

 

IHA say they felt the risk was low due to the fact the business immediately noticed the errant faxes and returned them directly to IHA.