An airplane prepares to land at Pearson International Airport in Toronto, September 30, 2004. Canadians will soon have their say on the future of airline passenger rights with the Canadian Transportation Agency planning broad public consultations on new regulations. THE CANADIAN PRESS/Adrian Wyld

Transport watchdog fines four airlines $45,000 under new passenger bill of rights

Fines doled out by the Canadian Transportation Agency last week

Canada’s transport watchdog has slapped four of the country’s biggest airlines with $45,000 in fines for violating new passenger protection rules.

WestJet Airlines Ltd. was fined $17,500, Air Canada was fined $12,500, and Air Transat and Porter Airlines were fined $7,500 for breaching federal regulations.

Doled out by the Canadian Transportation Agency last week, the fines are the first under the country’s new passenger bill of rights, which came into effect July 15.

The rules state airlines must display a notice at the check-in desk, self-service kiosks and departure gate that passengers who are denied boarding or whose luggage is lost or damaged may be entitled to compensation.

READ MORE: Airline passengers to get cash for lost baggage, getting bumped in new bill of rights

The regulator says airlines failed to alert travellers to their rights ahead of several flights out of Halifax, Quebec City, Calgary and Edmonton between July 22 and Aug. 7.

Ottawa brought in the new rules to beef up compensation for passengers subjected to delayed flights and damaged luggage. They have been met with blowback from industry — which is challenging the regulations in court — as well as consumer advocates, who say they leave loopholes for airlines to sidestep penalties.

The Canadian Press

Like us on Facebook and follow us on Twitter.

Get local stories you won't find anywhere else right to your inbox.
Sign up here

Just Posted

Clearwater mayor unimpressed with Forest Minister’s inaction on local tenure transfer

Mayor Merlin Blackwell says he’s ready to lead delegation to Victoria

Valley Voice: Remembering the tools of yesteryear

Barriere and District Heritage Society talks about a few mundane modern tasks that were once laborous and time consuming

Replacement of Beaton Road Bridge in Kamloops set to begin

Construction will begin March 2, closing the east end of the road to all traffic

New group gives support to children with exceptionalities

Clearwater YCS is offering new support program for families with children who have exceptionalities

Another successful Family Fun Night at The Ridge

Roughly 250 people filled The Ridge’s Family Fun Night for fun and games

Governor general says multiple solutions needed for ‘complicated’ overdose issue

Julie Payette met at a fire hall with firefighters and police officers as well as politicians and health experts

HIGHLIGHTS: Day one and two at the 2020 BC Winter Games

Athletes had sunny – but cold – weather to work with in Fort St. John

B.C. money laundering inquiry to begin amid hopes for answers, accountability

Eby argued that most B.C. residents already know the previous government, at best, turned a blind eye

Blockades remain in place as Wet’suwet’en hereditary chiefs returning to B.C.

Hereditary Chief Woos said they are ready to engage in nation-to-nation talks with the B.C.

Tyler Toffoli scores twice, Canucks crush Bruins 9-3

Stecher, Miller each add three points for Vancouver

Zamboni driver, 42, earns NHL win over Maple Leafs

Emergency goalie called into action for Carolina Hurricanes

Landlord ordered to pay $11K after harassing B.C. mom to move days after giving birth

Germaine Valdez was pressured to move just a few days after giving birth by C-section to her child

Heart attacks strike B.C. husband and wife just over one year apart

Courtenay couple share personal stories to bring awareness to heart month

Most Read